What Our Customers Have to Say About DSL Sound

Instead of telling you how DSL Sound Inc is as a company, we thought you did like to hear it from our clients.
Thank you so much for taking care of the sound at the mass yesterday. The quality of sound was excellent. We had a beautiful mass and a great picnic afterwards. Please pass on our gratitude to the staff person who gave up their Sunday morning to take care of the sound system for us. Thanks, again!"
St Ann's Catholic Church, Mass in The Park
Hagerstown, MD

"Garrett County Agriculture Fair has worked with DSL Sound Inc for many years. Ed has become part of the fair family and is a valuable asset to us. We are going through various upgrades and have found DSL Sound Inc reasonably priced and efficient in providing the products as well as a great customer service."
Garrett County Agricultural Fair
McHenry, MD

"DSL Sound Inc always has a good understanding of the request for service and responds well, even with significant travel involved."
Circuit Court of West Virginia
Charleston, WV

"We have relied on DSL Sound Inc's expertise and equipment many times over the past decade. Knowledgeable staff and reliable equipment. Great to work with."

After Five Productions
Hagerstown, MD

"Knowledge, flexibility, accommodating, team member, prompt, and professional is how I describe DSL Sound Inc. Our church voted to install a projection system and through a competitive bid process DSL Sound Inc won the bid. Their knowledge and willingness to answer our questions, work through our design ideas (pros and cons) gave us the right solution for our church. When the system was installed, so many folks in the church saw the potential uses for the system, it was hard to contain the enthusiasm. DSL Sound Inc matched the new equipment to the paint and wood work, so much so that some folks never noticed the installation. With high praise for their promptness and flexibility to work around the churches schedule, I give DSL Sound Inc full endorsement for your project."
Trinity United Church of Christ
Manchester, MD

"I just wanted to write to tell you what a great job the team did at the Sara Renner concert. Not only did they do an exceptional job with the sound, they were really friendly and easy to talk to. Sara and her band had nothing but praise for the sound and backline equipment. The guitarist came up to me after the concert and said, "You nailed it with that backline equipment!" I guess they have gotten plenty of sub-par equipment over the years so I was thrilled that they were so happy with everything.

Everything sounded great. That's the most equipment we have ever had in my church. One of the guys in my church commented, "I hope we have insurance on our windows!" No windows were blown out and no neighbors complained about the noise so that was good!

It's been a pleasure dealing with DSL Sound Inc and if we ever need sound equipment again, I will be calling."
Second Baptist Church
Cumberland, MD

“Thank you so much for your participation in our recent C&O Canal Fest. As always, your staff did a wonderful job and it was a pleasure to be working with DSL Sound Inc on this event this year. Please extend my appreciation to your staff for their hard work at our festival.

By being involved in CanalFest 2001, you contributed directly to the phenomenal success for this event. Over the past four years, CanalFest has grown by leaps and bounds, starting with an estimated 5,000 to 8,000 visitors in 1998 and increasing to approximately 12,000 to 15,000 people this year. With our 2001 festival barely finished, plans are already being made for 2002, which will mark the fifth anniversary of this unique heritage tourism event!

Thank you again for your support and I hope that we will have the opportunity to work together on this event again next year!”
Coordinator of CanalFest in Cumberland, MD

“Once again, many thanks for allowing us to utilize your sound equipment to provide a superior sound system for the annual Washington County Showcase of Bands. In today’s environment, businesses as cooperative and helpful as yours are few and far between. You demonstrated your community involvement, with actions, not words. You are allowing us to set up and use literally thousands of dollars' worth of sound equipment and appreciated by all of the people in attendance. I am sorry that I did not get to thank you personally.

Once again, please accept my sincere thanks to you for your trust and allowing us to utilize your sound equipment.”
Hagerstown Trust VP of Branch Administration and Security Hagerstown, MD

“I want you to know how much Loch Raven United Methodist Church appreciates the fine job your company did in the installation of our new sound system. You were responsive to our needs and were always willing to provide advice and assistance when I had questions or concerns. Your willingness to attend several Sunday morning worship services helped us to fine tune the system under actual conditions. You came through in areas of training as well.
Later, as we determined additional needs to enhance the function of the system, Ed was especially helpful in making suggestions and in designing the solutions. And, if complications arose, Ed focused his attention on the problem and somehow, made it all come together. Jeremy did a fine job on the cabinet too. In fact, all of the crew I met were professional and eager to please.

Again, thank you for your good work, and be assured that I won’t hesitate to call on your company again as additional sound needs arise at Loch Raven.”
Loch Raven United Methodist Church Baltimore, MD

“I am writing this letter in an effort to offer my personal observations and support for the efforts of DSL Sound Inc of Hagerstown to provide an important service to churches regarding their audio needs.

I know Bill Hetzer both personally and as a provider of services here at St Ann Catholic Church in Hagerstown. Bill has always demonstrated a great willingness to work with any committee in both accessing problems connected with sound systems as well as offering resources to fix any problem in a timely fashion. We have used Bill Hetzer to update a sound system that was installed at the construction of the church in 1968 and he was involved with installing our new system in April 2001. In both cases, whether repairing an old system or establishing a new system, Bill was very conscientious in completing the project in a timely and cost-effective fashion. I have no difficulty in recommending Bill Hetzer and DSL Sound Inc for any job that a church would require in improving or replacing their present sound system.”
St Ann Catholic Church Hagerstown, MD

“I am wiring this letter to show our sincere appreciation for a job well done. I am referring to the recent installation of the new sound system at St Mark’s Lutheran Church. The Church has embarked on some very new and exciting services and have quite extensively incorporated music and dramas into our worship. It was very evident that our old sound system did little justice to the renewed and invigorated music; so after thoughtful research, your company was awarded the contract to design and install a new sound system.

The work was performed in a professional manner and the area kept clean after the day’s work, all while staying on schedule and completing the project in an aggressive time frame. The job was completed in time for a pack house youth praise service that really tested the new system. It delivered superior sound and has been a delight to our entire congregation. The clarity and performance of the system have enhanced all aspects of our worship.

Thank you again for a job well done.”
St Mark’s Lutheran Church Hagerstown, MD

“On behalf of the congregation of Trinity Church of Christ, Manchester, MD, and as chairperson of the Sound System committee, we would like to express our deepest appreciation to you and your firm for our outstanding sound system. Beginning with the sound analysis and ending with the installation, DSL Sound Inc has worked with us in the most professional manner in providing a sound system that has far exceeded our expectations.

As we learned from your pre-sales presentation, the desired system should provide even distribution, quality and intelligibility of sound from all parts of the listening area. Our system meets that criteria and is giving us the flexibility to place sound anywhere within the sanctuary.

Please do not hesitate in contacting me as a reference in the future. I will gladly advise your potential clients about our excellent experience with DSL Sound Inc.”

Trinity United Church of Christ Manchester, MD

Kashmere Productions Ltd. has hired DSL Sound Inc for several years for many different events, ranging from multiple speeches to entertainment concerts. Many of those events not only occurred on multiple stages, but also occurred at multiple sites and sometimes even in different states. Working with prestigious and high profile clientele, having a reliable production staff is critical and DSL has that and more.

DSL Sound has traveled, working with Kashmere Productions Ltd. from Boston to Florida. They have always proven to be reliable, as well as committed to providing excellent service. As our preferred vendor for all our audio needs, I look forward to our continued professional relationship.”
President of Kashmere Productions Ltd. Chesapeake, VA

"Just wanted to drop you a note and thank you all for getting our sound system installed in three days, as promised. Thank you too for providing a portable sound system, so that we could have a Wednesday evening service. The guys that did the work were very professional, patient, and kind. They taught us about different types of microphones, how to avoid feedback, and how to work our equipment (as much as you can in one day). In addition, they even touched up some of our walls with paint, after removing some cable that left marks! Please pass along my compliments. If we need any sound work in the future, we will definitely be using you all."

Pastor at Calvary Bible Church of Westminster, MD

"The folks at St. Paul's Independent Church in Millers, MD are very appreciative of DSL Sound Inc's good work with the original installation of the new projection system and the replacement of the receiver under warranty performed by Zach and Nathan yesterday.

While they were at the church, we offered to send the photos accompanying this message to show how well the equipment blends into the existing environment. The screens and projectors are not distracting at all when not in use, but are a tremendous improvement over what we had before. Images are larger, brighter, and more colorful.

Please feel free to use the pictures on your website to demonstrate how "even a little country church can enhance worship resources" if you did like.

Thanks to everyone for all you have done."

Pastor at Saint Paul's Independent Church of Millers, MD

"I wanted to thank you for getting everything together and running so smoothly at Fountainhead a couple of weeks ago. Everything went well and our Sr. Team and Board of Directors were all pleased. I am glad I recommended you and I am sure we will be working together again in the future for things like this."

Fountain Head Country Club Hagerstown, MD

"Thank you for sending the most wonderful guys that could have ever been sent to install our sound system. They were very helpful, very gracious, and just all-around great guys."

Fairview AME Church Forest Hill, MD

"Breast Cancer Awareness-Cumberland Valley (BCA-CV) greatly appreciates the donation of the sound system and microphones for the 13th annnual Purse Auction. Thank you! Proceeds from our events benefits our free early detection and after diagnosis suport programs. These services are assising those facing breast caner diagnosis in our local community.

BCA-CV has served thousands of individuals and their families for over 25 years. Our office is staffed with breast cancer survivors that undstand the concerns and fears of a newly diagnosed patient. Your support for our cause is greatly appreciated!"

Executive Director Breast Cancer Awareness-Cumberland Valley Hagerstown, MD

"We would like to say thank you to you and your staff for all the efforts and work on the new system. We appreciate your efforts very much. The system has been used several times in the last week, and we have received many positive comments."

Pastor of Grace Lutheran Church Winchester, VA

"Thank you and the DSL team for the recent equipment replacement that restored our system to full functionality.

The methodical and logical problem-solving approach used by your team members gives us hope that all of the parts will perform as intended for a long time to come."

Pastor of St. Paul's Independent Church Millers, MD

"I have worked with Scott and his team at several indoor/outdoor local events and been an attendee at many others. I'm never disappointed by how well I can hear the entire presentation...no matter where I am at the event venue or how loud the crowd is being. The crew is personable and always a pleasure with which to work."

Event Planner for the City of Hagerstown, MD

"We have worked with Bill and his team at DSL Sound for the last 7 years. The DSL team has been incredibly professional and provided high quality sound systems for both of our running events - The St. Michaels Running Festival and Across the Bay 10K. Regardless of how complex, intricate or time consuming the task, the DSL folks have met the challenge with professionalism accompanied by quality work and service. We're happy to call DSL our sound engineer/provider and thanks guys for a job well done!"

Director for 10K Across the Bay and St Michaels Running Festival - Annapolis & St Michaels, MD

"DSL Sound has been providing sound for Shiley Acres since the early 1980s. They always provide great sound with a knowledgeable staff and are very dependable. Looking forward to more great shows with DSL Sound!"

Shiley Acres Concert Venue in Inwood, WV

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